The triple role of university academic staff and its effects on students’ satisfaction: contractual tie and gender contextual analysis
Author
Josep Llach – (Universitat de Girona)
Frederic Marimon – (Universitat Internacional de Catalunya)
Received February 3, 2020; accepted March 4, 2020.
Abstract
The university academic staff is a key element of the quality of universities. Therefore, it is essential to understand if performance in their three possible roles (teaching, research and management) affects the learning process of students and, more specifically, their satisfaction. A database of 992 satisfaction surveys conducted at the University of Girona was used to show that not all the roles affect these two aspects in the same way and that contextual factors such as contractual tie and gender are also significant.
El personal académico universitario es un elemento clave de la calidad de las universidades. Por ello, es fundamental conocer si el desempeño de sus tres posibles roles (docencia, investigación y gestión) afecta al proceso de aprendizaje de los estudiantes y, más concretamente, a su satisfacción. Se ha utilizado una base de datos de 992 encuestas de satisfacción realizadas en la Universidad de Girona para demostrar que no todos los roles afectan de la misma manera a estos dos aspectos y que factores contextuales como la vinculación contractual y el género también son significativos.
Citation
Llach, J. & Marimon, F. (2021). The triple role of university academic staff and its effects on students’ satisfaction: contractual tie and gender contextual analysis. European Accounting and Management Review, 7(2), 23-22.
Statistics
Figures
Keywords
- Teaching
- Research
- Management
- Satisfaction
- University
Palabras clave
- Enseñanza
- Investigación
- Gestión
- Satisfacción
- Universidad
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