Volume 2 – Issue 2

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Use of accounting in company collective agreements. Proposal for a new salary review model in the context of corporate social responsibility and stackeholder theory.

Pablo Aguilar Conde, Begoña Prieto Moreno and Alicia Santidrián Arroyo

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Determinants of customer satisfaction in call centres.

Dorina Chicu, Gerard Ryan and Mireia Valverde-Aparicio

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The OPTIMAL MBO: A model for effective management-by-objectives implementation.

Sharon Gotteiner

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Firm valuation and default probability through exotic (barrier) options.

Gaston Milanesi, Gabriela Pesce and Emilio El Alabi

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The economics of major sporting events: the case of the Barcelona Olympic games. An overview 25 years later in Spain.

Francesc Trillas and Eloi Serrano